How long will it take to process my order?

It can take up to three days for Sedona Crystal Vortex staff to process your order.  You will be notified as soon as your order has been processed.

What is your return policy?

Returns can be made within 30 days of your purchase date.

I have a question about my order. What should I do?

If you have questions or inquiries regarding your order, please email us at shop@sedonacrystalvortex.com. We will try to respond to emails within 24 hours, so please give us a day to reply to your message.

Can I call your store with questions about my order?

We would prefer that you email us at shop@sedonacrystalvortex.com about your order.  Please allow Sedona Crystal Vortex staff 24 hours to reply to your message via email.

I have a specific item I would like, but I do not see it here. Can you help?

Our staff is always happy to assist you in finding the crystal treasures you seek.  Please email us at shop@sedonacrystalvortex.com about your request.  Please allow Sedona Crystal Vortex staff 24 hours to reply to your message via email.

I would love to get a Sedona Crystal Vortex Gift Certificate for someone special. Can I?

We are just getting our online store off the ground and have many great features in the works, this among them.  We should have Gift Certificates available by November, just in time for the holiday season!

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